Customer Support

+1 (800) 943-2189



Can I block my number from unwanted calls?

Yes, you can contact one of our customer service representatives at 888-686-3699 and request us to block calls to your number or email us at

Can I receive calls on my cell phone from a person at a Correctional Facility?

Yes, we offer PrePaid Accounts that can be set up online at or by live operator at +1 (800) 943-2189. Inmates can also purchase phone cards or phone time through Commissary at most all of our facilities.

How do phone cards / phone time work?

Phone cards / phone time can only be purchased at the correctional facility by the inmate.  In most cases it can be purchased through the inmate commissary.